IMMEDIATE RESPONSE TRAINING SERVICES LTD ACHIEVES ISO 9001 REGISTRATION FROM
THE BRITISH ASSESSMENT BUREAU
Immediate Response Training Services Ltd based in Melksham and Trowbridge, has achieved the internationally recognised ISO 9001, establishing it as one of the leaders in its field.
This independent assessment was conducted by the leading Certification Body, the British Assessment Bureau and demonstrates IRT Services commitment to customer service and quality in delivery.
IRT Services has now earned the right to display the coveted British Assessment Bureau ISO 9001 certification mark to demonstrate its conformance to the standard.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
Bob Maitland, Managing Director said, “We are particularly pleased to have achieved ISO 9001 certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back-office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”
Immediate Response Training has over 13 years’ experience within the Health and safety, fire and first aid training Industry and has grown steadily from its formation in 2001.
Immediate Response Training Services Ltd has continued to gain a reputation for providing cost effective, high quality, Health and Safety, fire, manual handling and first aid training courses in a professional and friendly atmosphere.
Bob Maitland, founder of IRT Services, has worked for over 30 years delivering training through his work first in the Royal Navy and then with the Fire Service. IRT Services was formed in 2001 with the aim of delivering training to businesses that was:
- Cost effective;
- Friendly and accessible.
This philosophy has been well received and to date we have provided training for Allianz, Salisbury District Health Authority, Longleat, Safari Parkc Wiltshire Constabulary, Wiltshire Fire and Rescue, Sevalco (Columbian Chemicals) Ltd, Honda UK and many other organisations large and small.
For further information on our company, please have a look at our website at www.irtservices.co.uk